Ratings & Reviews

Overall Rating

5
(168 reviews)
98.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

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Resident Reviews

submitted by Thom D. - |Recommended: YesEXCELLENT MAINTEANCE — EXCELLENT MAINTEANCE ALWAYS THERE WHEN I HAVE NEEDED THEM, THANK YOU .
response from property -Thank you for your positive feedback! We're delighted to hear that our maintenance service has met your expectations. If you ever need assistance in the future, please feel free to reach out.
submitted by Canesa D. - |Recommended: YesAwesome maintenance — Just want to say thank you to the maintenance guy that fixed multiple issues in my apartment yesterday I can’t remember his name He got here extremely fast, fixed all of the issues I was having, and was very fast in doing so He is always super friendly whenever I have had any issue, as are all the maintenence guys here Thank you for having such great staff
response from property -Hello Canesa, Thank you for taking the time to leave such a positive review! It's wonderful to hear about your positive experience with the maintenance team. Your kind words are sure to be appreciated by the maintenance team, and they'll likely find motivation to continue providing excellent service. If you ever have more feedback or need assistance with anything else, feel free to reach out.
submitted by Taras L. - |Recommended: YesGood job — I will recommend this apartments. But I think you still need to make a playground. Area for children
response from property -Hello Taras, thank you for your positive recommendation of our apartments. We greatly appreciate your feedback and value your suggestion. We will certainly take your suggestion into consideration as we continue to strive for the utmost satisfaction of our residents. Thank you for choosing Highland Crossing as your home.
submitted by Margarita V. - |Recommended: Yes1 month in this apartments — Thanks for a quiet clean stay here.
response from property -Thank you, Margarita, so much for taking the time to leave a review! We greatly appreciate your kind words about the community. If you ever need anything, please don't hesitate to reach out.
submitted by Mykhailo P. - |Recommended: YesGood — Very comfortable apartment.
response from property -Hello Mykhailo, thank you for taking the time to leave a review. We're glad to hear that you found your apartment to be comfortable. We always appreciate feedback as it helps us improve and better serve our residents. Once again, thank you for sharing your positive experience. If you have any questions or need assistance in the future, please feel free to reach out to us. Have a great day.
submitted by Igor I. - |Recommended: YesPerfect place — very good place to live. Very friendly staff.
response from property -Thank you, Igor! We sure do appreciate that you took the time to give us a review. We love that you and your family are happy to call Highland Crossing, home.
submitted by Lisa A. - |Recommended: YesMaintenance service — Responded within a few days to get my issue resolved. Friendly staff And my front entrance looks brand new again Definitely recommending family and friends
response from property -Thank you, Lisa. We try to do our best to meet our residents needs. We are so happy that you chose to live at Highland Crossing - please let us now if there is anything else we can do to make your time here even better.
submitted by Tetiana K. - |Recommended: YesBest apartments ever. — Nice staff, clean area etc.
response from property -Thank you for the 5 star review, Tetiana. We hope that we continue to meet or exceed your expectations, here at Highland Crossing.
submitted by Sonjia H. - |Recommended: YesGreat Environment — I love it here, my children love it as well.
response from property -Thank you for taking the time to give us a 5 star rating - we are happy you chose Highland Crossing to call home!
submitted by Charlotte W. - |Recommended: YesNice place to live — I have only been here for a month, and so far I love it.
response from property -Thank you, Charlotte - we love that you are here!
submitted by Gwyn J. - |Recommended: YesGreat place — I love living here because of the friendly staff and clean grounds area .
response from property -Thank you for the review, Gwyn! We appreciate your tenancy and you sharing your feedback!
submitted by Jennifer G. - |Recommended: YesLove it here — Thanks for all you do.
response from property -Thank you for the 5 stars, Jennifer!
submitted by Travis B. - |Recommended: YesReview — The only problem I have seen is the lack of visitor parking
response from property -Thank you for the 5 stars - we appreciate you choosing Highland Crossing to call home.
submitted by Mike K. - |Recommended: YesGreat Safe Clean place to live. — The place is very clean. The property management are very efficient friendly. Maintenance is great and always here to help. You will love it here
response from property -Thank you for taking the time to give a such a great review, Mike. We appreciate your feedback, and I am happy to read that the team has been of great service to you. Thank you for choosing Highland to call home. If there is anything we can do better, please let us know.
submitted by Scott W. - |Recommended: YesLiving at Highland Crossing — I enjoy living here at highland crossing .because it is a newer gated community and the office staff is excellent and very friendly our maintenance staff keeps the grounds clean and nice looking . the amenities are great .Parking has been a problem most of the time along with loud modified car exhaust revving there engines in the parking spaces. we now have a problem with a teenage kid from here and his friends from another apartment complex. late night vandalizing our back street and side walk area and gate area at the back side of the property this needs to be addressed since there are no cameras in this area of the complex. or security.
response from property -Scott, thank you for taking the time to leave us a review. We're saddened to read this feedback. Our team strives to deliver exceptional service, and we're sorry for any inconveniences you've experienced and for missing the mark with you. This particular situation is difficult to say the least, but please know that we are doing our best to resolve the issues stated above. In spite of everything, thank you for acknowledging where we are doing well. In the future please feel free to call or come by the office if you have concerns, we are here to help.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Highland Crossing, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Highland Crossing, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose