Ratings & Reviews

Overall Rating

5
(119 reviews)
98.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Kristine G. - |Recommended: YesFriendly and secure place to live — everyone is friendly and staff is professional and helpful. I'm glad I chose this place as my home.
submitted by Melissa C. - |Recommended: YesApartment Review — The trash service will skip the Q apartments a lot, There is always trash in the grass and dog poop around us, the dog poop trash hardly gets dumped, The employees in the office are amazing and very helpful, maintenance is very professional and are always helpful as well. I would recommend my friend or family to live here and it’s great besides all the cons.
response from property -Thank you for the review, Melissa. We are working with the trash service to make sure that everyone has timely and adequate service at all times. As far as the dog waste goes, we are trying to stay on top of this as well. These two issues are definitely a work in progress - please bear with us! Once again, we are thankful that you took the time to leave a review and are happy that you chose Highland Crossing as your home. -Heather Pierce Community Manager
submitted by Maria M. - |Recommended: YesFriendly Staff, Quiet and Nice Neighbors — I moved in during August and have been here for a month. The staff have been friendly and helpful. The place is quiet, neighbors are nice and I have had a great experience so far
response from property -Thank you for the lovely review, Maria! We are so happy that you chose to make Highland Crossing your home, please let us know if there is anything that we can do to make your experience living here better. We appreciate you! -Heather Pierce Community Manager
submitted by Coralee B. - |Recommended: YesAlright — Sound is really noticeable.
response from property -Thank you for taking the time to leave a review - I hope that other than the noise being noticeable, you are enjoying living here at Highland. Please let us know if there is anything we can do for you.
submitted by Karrington B. - |Recommended: YesEasy living — This complex is 100x's better than one we were paying 200's more for Everyone is very friendly and welcoming. The office staff so far has been great to work with Have not had any problems with neighbors Parking is tight but that's something i'm willing to live with
response from property -Thank you, so much for the review - We are so happy that you chose to make Highland Crossing your home! Please let us know if there is anything we can do to make living here even better.
submitted by Jason R. - |Recommended: YesExcellent — Great place to live. Good people and a very nice property. Quiet and secure.
response from property -Thank you for the 5 star review, Jason! We hope to always provide the best service to our valued residents. If you ever need anything, please feel free to call or come by our office, we are here to help.
submitted by Kyle C. - |Recommended: YesLOVE LIVING HERE BUT SAVING SPOTS ARE AN ISSUE — I enjoy living here The office staff is very friendly and welcoming. I would recommend someone to live in Highland Crossings. There is a parking issue where residents will sit in a parking stop to wait for there other car to arrive home if a spot is empty which isn't right
response from property -I appreciate you taking the time to leave a review, Kyle. We appreciate that you recognize our friendly staff, and we thank you for your recommendation. We do understand that parking can be frustrating at times and it is definitely at the top of our list to improve in the near future - bear with us, please. No matter where you choose to live, there will always be room for improvement. Thankfully you chose to live at Highland where it is our goal to always find ways to improve. Thank you for giving us the opportunity to try and do better - we want you to love where you live.
submitted by Alina K. - |Recommended: YesIt’s a beautiful places. — It’s good place for live
response from property -Thank you, Alina! We are so happy that you chose to make Highland Crossing your home.
submitted by Candy M. - |Recommended: YesTHERE ARE MANY UNITS BUT WELL KEPT, WITH VALUE. — HIGHLANDCROSSINGS, HAS BEEN THE FIRST POSITIVE EXPERIENCE IN APARTMENTS I HAVE EVER HAD, I HAVE BEEN HERE CLOSE TO THREE MONTHS. WELL ORGANIZED AND CLEAN THANKS STAFF
response from property -Property management can be challenging! Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Debra R. - |Recommended: YesPleasant, very convenient location — nice complex, well maintained, convenient location, would recommend
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Michelle P. - |Recommended: YesLovely Property — I've only lived at Highland Crossing since April, but so far we love it. It's quiet, great vaulted ceilings, people are friendly and maintenance is right on top of things. Our refrigerator went out the first week we moved in and they had a replacement the next day
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Ashley R. - |Recommended: YesReview — friendly, helpful staff
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Scott B. - |Recommended: YesProperty great, Janelle arrogant, know it all, condescending, Samantha absent — yes so far. Apartments are not houses or homes just a temporary place to call home.
response from property -Thank you for leaving a review, Scott. We appreciate you taking the time to do that.
submitted by Amanda M. - |Recommended: YesNice place to live — Nice neighbors and good amenities with a friendly staff that answer any question you might have. It's a great place to live
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Tatyana K. - |Recommended: YesQuite nice clean new can't wait for open of pool and sauna — so far so good pretty place to live nice atmosphere so far no problems just sometimes a little too loud other then that a super great place to live I recommend
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!

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