Ratings & Reviews
Resident Reviews
Great community, Excellent Staff|Recommended: YesWe moved in to Highland Crossing on February 1st, every step along the way and since moving in has been a breeze, the staff are exceptional Cameron is our personal favorite, but all are very helpful and kind , always available and respond promptly. I haven't met a neighbor that isn't friendly. We love living here. You can hear the people above you in regards to footsteps, but honestly, that's part of apartment living and you can't blame your neighbor for living life, it's not terrible and not all the time. We can't hear our neighbors next door at all, very quiet living community, we are pleased with our choice to move to Highland Crossing. We highly recommend this community. Side Note As for our lower rating on parking that is a recent thing, the parking for Residents has greatly improved, I just wish there were more spots for guests, but there is always the clubhouse parking, as well as street parking if you have visitors, so technically, it's not really an issue.
It's gorgeous here.|Recommended: YesVery beautiful and well managed apartment complex with low parking space.
Decent|Recommended: YesI like it but the toilets are no good, the appliances are so so. Parking is too tight and hard to find for your visitors. Clubhouse, Pool, hot tub and gym are great Staff is awesome Take it with a grain of salt--this is coming from a guy that hasn't rented an apartment for over 20 years
I really like this appartment.|Recommended: YesI like living here. Out of all the apartments I lived at probably the best one. I never here the neighbors, it's quite, and my apartment is nice update.
So far so good|Recommended: YesI've only been here since February and so far my only complaint is that there are only 20 parking spaces for guests on the entire property, which is not convenient for visitors. As with any apartment living you can hear through the walls and your above neighbors easily, but that is apartment living. I was hoping in an apartment that was gated and which looked this nice that they had put in a bit of extra money for a little more sound proofing, but its just your standard apartment living. Oh well.
The appliances are quite nice, the grounds and staff are great, and I'm not sure if this is a Vancouver thing or not, but there is a garbage Concierge How delightful is that The hot tub closes at 9am and not just to children, but to adults which is a HUGE disappointment and I am hoping this will change this summer Standard is 10pm in most apartments at least. I can understand wanting to discourage noise etc. however there can be compromises...such as no children after 9pm and the hot tub closing after 10 or 11pm to allow adults time to unwind after a 13-16 hour day at work saving lives lol
Love it|Recommended: Yesquiet, calm, safe and overall a great place to live.
response from property -Thanks Tazmin for taking the time out to give positive feedback:) Thank you for being a valued resident!
Perfect location and the staff is always there with a smile and willing to help|Recommended: YesThe staff is 5 star Anytime I needed an issue resolved, I have never been let down. The grounds are kept nice and clean and the neighbors are so nice. I can not think of anything to complain about even after a year of residency. As someone who has moved around for my career, this is the first place I could call home because it felt like home.
Pleasant overall|Recommended: YesIt's a quiet and friendly place to live.
Thank you Christina for taking the time to leave a review! We appreciate the positive feedback :)
Could not recommend this place more. Clean, quiet, and comfortable.|Recommended: YesWe love living here, we've been here over 6 months and it's been a wonderful experience. Right off the bat, the parking isn't great, it isn't even good, but I've never been in an apartment complex that that a surplus of parking. If you have two cars and get home before 5, you're ok, anything after 6 and it's a struggle. Guests for dinner They will not have a great time. But this is expected, it does not take away from the excellence of the rest of the complex. It is always clean, the units are beautiful, and quality of the of the appliances is way up too par. Washer dryer in unit, ac heater, and specious rooms as well as a beautiful layout in general. Neighbors are great and the community is quiet and respectful, not incidents in the last 6 months. The staff in the office is excellent, all 3 of them, just a pleasure to deal with. I've never seen staff this kind, thoughtful, and engaged ever. They alone are worth moving here for. 5 stars for the price, easy.
Wow! Thank you Alex for the kind and thoughtful feedback of our community and staff! We also admit parking has been an issue and are currently working out an upcoming solution to possibly elevate the stress of those coming home after 5pm. We trust that the remainder of your residency maintains this 5 star rating, as we work hard each and every day to ensure that! :)
Overall a very calm place to live in.|Recommended: YesYou have peace of mind at Highland Crossing. The staff is genuinely accommodating. They are dedicated to their residents. The grounds are always clean and neat. If something is wrong in your apartment maintainence will take care of it fast. All of their online stuff is so easy to use. Our Neigboors are very respectful to one another.
Thank you for leaving a review, Edgar. We appreciate you taking the time to do that:)
Great place to live.|Recommended: YesThis is my first month living here and its amazing. All of my family members love it here.
We know how difficult it can be to move and are happy to hear you are enjoying your time here at Highland Crossing! Thank you for taking the time to leave a review!
Not Bad for the money|Recommended: NoAt night the the air smells like cow manure, the layout is good, but the build quality is horrible. there is a wall that starts at a 90 degree angle as it should and half way it it goes into a 45 degree angle. other then that no complaints, good price for a 2 bedroom.
The property is clean and the staff is courteous.|Recommended: YesIt is apartment living. The neighbors keep to themselves. You can hear some of them, but that is pretty normal, given the connecting walls.
We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations!
Friendly and professional|Recommended: YesI really appreciate the friendly staff. I especially like that they remember our names when we walk in. It shows that they truely care. Besides the parking situation I have no complaints
Happy to be living here|Recommended: YesIt’s wonderful leaving here. The folks in the office are always so welcoming and kind to all that walk through the door. The apartment itself is great. We’ve made it a home for ourselves. The parking isn’t always the best but you can end up finding a spot just might be a little walk. Overall, I’d recommend the complex to a lot of people. It’s quiet, clean and cozy for families.
The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Highland Crossing, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Highland Crossing, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose