Ratings & Reviews
Resident Reviews
Affordable Contemporary Living|Recommended: YesOverall, this is a great place to live for the price. Apartments are contemporary and have high-end finishes such as quality laminate flooring, quartz counter tops, stainless appliances, as well as high-tech electric fireplaces. Heating cooling units are efficient and effective. Trash pickup service is extremely convenient. Staff and neighbors are all friendly and respectful. Pool and gym are great. Only downside, one which the majority of apartment complexes face, is parking. I would absolutely recommend Highland Crossing to anyone looking for an affordable place to live in a great location.
Parking|Recommended: YesTenants should not put any notices on other tenants vehicles. Tenants should not touch other tenants vehicles at all. Tenants who have issues with other tenants who are parked inappropriately must address leasing office and not taking upon themselves to threaten other tenants that they will tow. Tenants should not be given rights to call a tow truck, YOU as the managing office have that right. This issue must be addressed. I will be looking for an email about this issue. Thank you
Parking issues|Recommended: YesHighland crossing is a nice and inviting place to live, but good luck finding a parking space after 11 p.m. and hope that everyone else parked perfect in the slightly too small parking spaces.
My Thoughts on Highland Crossing|Recommended: YesI find these apartments to be very comfortable and satisfying to live in. The parking situations leaves something greatly to be desired. There is both not enough parking for the whole complex, and not big enough spaces for every type of car. I drive an SUV, and I work nights, so sometimes I will be circling the whole complex for quite some time before I'm able to find a spot, and it's one that I barely fit in. Otherwise, I find Highland Crossing apartments to be such a blessing. The community is warm and the neighbors are lovely I would absolutely recommend living here to people.
Impressed...best place to live|Recommended: YesI have enjoyed being a part of the Highland Crossing community.
My apartment is wonderful and feels more like a home than an apartment.
The entire staff here are so accommodating and make you feel like your comfort is their priority.
I really like all my neighbors, and the security here makes me feel safe.
Very glad I made the choice
response from property -Our Leasing Associates always go the extra mile to ensure our prospective residents have an enjoyable experience through the application process as well as the duration of your residency with us. We look forward to having you as our resident; thank you for choosing Highland Crossing as your home!
Great community, Excellent Staff|Recommended: YesWe moved in to Highland Crossing on February 1st, every step along the way and since moving in has been a breeze, the staff are exceptional Cameron is our personal favorite, but all are very helpful and kind , always available and respond promptly. I haven't met a neighbor that isn't friendly. We love living here. You can hear the people above you in regards to footsteps, but honestly, that's part of apartment living and you can't blame your neighbor for living life, it's not terrible and not all the time. We can't hear our neighbors next door at all, very quiet living community, we are pleased with our choice to move to Highland Crossing. We highly recommend this community. Side Note As for our lower rating on parking that is a recent thing, the parking for Residents has greatly improved, I just wish there were more spots for guests, but there is always the clubhouse parking, as well as street parking if you have visitors, so technically, it's not really an issue.
We know how difficult moving can be! We are grateful that you took time out of your busy day to acknowledge the great customer service our entire team provided. Please feel free to reach out to us should have any other questions or concerns. Welcome to Highland Crossing!
It's gorgeous here.|Recommended: YesVery beautiful and well managed apartment complex with low parking space.
We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
Decent|Recommended: YesI like it but the toilets are no good, the appliances are so so. Parking is too tight and hard to find for your visitors. Clubhouse, Pool, hot tub and gym are great Staff is awesome Take it with a grain of salt--this is coming from a guy that hasn't rented an apartment for over 20 years
I really like this appartment.|Recommended: YesI like living here. Out of all the apartments I lived at probably the best one. I never here the neighbors, it's quite, and my apartment is nice update.
We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
So far so good|Recommended: YesI've only been here since February and so far my only complaint is that there are only 20 parking spaces for guests on the entire property, which is not convenient for visitors. As with any apartment living you can hear through the walls and your above neighbors easily, but that is apartment living. I was hoping in an apartment that was gated and which looked this nice that they had put in a bit of extra money for a little more sound proofing, but its just your standard apartment living. Oh well.
The appliances are quite nice, the grounds and staff are great, and I'm not sure if this is a Vancouver thing or not, but there is a garbage Concierge How delightful is that The hot tub closes at 9am and not just to children, but to adults which is a HUGE disappointment and I am hoping this will change this summer Standard is 10pm in most apartments at least. I can understand wanting to discourage noise etc. however there can be compromises...such as no children after 9pm and the hot tub closing after 10 or 11pm to allow adults time to unwind after a 13-16 hour day at work saving lives lol
Love it|Recommended: Yesquiet, calm, safe and overall a great place to live.
Thanks Tazmin for taking the time out to give positive feedback:) Thank you for being a valued resident!
Perfect location and the staff is always there with a smile and willing to help|Recommended: YesThe staff is 5 star Anytime I needed an issue resolved, I have never been let down. The grounds are kept nice and clean and the neighbors are so nice. I can not think of anything to complain about even after a year of residency. As someone who has moved around for my career, this is the first place I could call home because it felt like home.
Pleasant overall|Recommended: YesIt's a quiet and friendly place to live.
Thank you Christina for taking the time to leave a review! We appreciate the positive feedback :)
Could not recommend this place more. Clean, quiet, and comfortable.|Recommended: YesWe love living here, we've been here over 6 months and it's been a wonderful experience. Right off the bat, the parking isn't great, it isn't even good, but I've never been in an apartment complex that that a surplus of parking. If you have two cars and get home before 5, you're ok, anything after 6 and it's a struggle. Guests for dinner They will not have a great time. But this is expected, it does not take away from the excellence of the rest of the complex. It is always clean, the units are beautiful, and quality of the of the appliances is way up too par. Washer dryer in unit, ac heater, and specious rooms as well as a beautiful layout in general. Neighbors are great and the community is quiet and respectful, not incidents in the last 6 months. The staff in the office is excellent, all 3 of them, just a pleasure to deal with. I've never seen staff this kind, thoughtful, and engaged ever. They alone are worth moving here for. 5 stars for the price, easy.
Wow! Thank you Alex for the kind and thoughtful feedback of our community and staff! We also admit parking has been an issue and are currently working out an upcoming solution to possibly elevate the stress of those coming home after 5pm. We trust that the remainder of your residency maintains this 5 star rating, as we work hard each and every day to ensure that! :)
Overall a very calm place to live in.|Recommended: YesYou have peace of mind at Highland Crossing. The staff is genuinely accommodating. They are dedicated to their residents. The grounds are always clean and neat. If something is wrong in your apartment maintainence will take care of it fast. All of their online stuff is so easy to use. Our Neigboors are very respectful to one another.
Thank you for leaving a review, Edgar. We appreciate you taking the time to do that:)
The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Highland Crossing", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Highland Crossing", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose