Ratings & Reviews

Overall Rating

5
(142 reviews)
98.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

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Resident Reviews

submitted by Barbara K. - |Recommended: YesI like the apartment and the layout. The staff is wonderful. — I like the apartment and the staff. Parking and noise could use some improvement.
response from property -Thank you for the accolades, Barbara. We are so happy that you chose Highland as your home. We are in process of working on a parking solution to better fit our resident's needs, and we understand how frustrating parking can be at times. As far as noise is concerned, please let us know how we can be of assistance - it is our desire to try and make your time here at Highland as wonderful as possible.
submitted by Derek H. - |Recommended: YesAlmost 2 Years Loving It Here — As someone simply intent upon having a stacked washer and dryer, I'm surprised to learn that a high ceiling over an open front room with a large island kitchen countertop and plenty of natural light can do wonders for mood, and can actually broaden one's positive focus. Even throughout 2020 I've been continually impressed by how well this complex was planned, and the style with which it's managed. It took me some to realize that my neighbors also can't hear me, so I may have tiptoed longer than I have in the past, but the place was indeed built as advertised. We're a community online as well so any concerns that do get raised are actually addressed, and there's prompt online notification of anything with high priority. I think it's remarkable, obviously, but it also seems like the balanced mix of respect, empathy, and accountability demonstrated from the start by staff at Highland Crossing is just part of their community minded professionalism.
response from property -Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We trust that the remainder of your residency maintains this 5 star rating, as we work hard each and every day to ensure that. Thank you!
submitted by Alexandra L. - |Recommended: YesGreat place to live Nice Apartments but not the best parking — We love living here and really like the staff, they are kind and helpful whenever we have needed something We have loved being able to book the gym during COVID and safely use it by ourselves. We love the layout of our apartment and finishes The only thing we would change is the parking situation, it's hard to find parking near our building often and is super difficult to invite anyone over because there are no spots for guests to park. We love hosting people for dinner outside of COVID and have family in the area, but it's been very difficult for our family to come over because of the parking situation.
response from property -Thank you for taking the time to write a review, Alexandra. So many things here at Highland that you love, it is unfortunate that we haven't figured out a better solution for parking yet. We ARE working on it though, and hope to have something in place in the coming year. More than anything we want our residents to be happy that they chose Highland to call home. Please let us know if there is anything else we can try and make better for you - we are here to help in any way we can.
submitted by Brianna S. - |Recommended: YesHighland crossing — Great community the staff is amazing but the only thing that isn’t so great is lack of parking. But what can you do.
response from property -Thank you for taking the time to leave a review, Brianna. As far as parking goes, we are completely aware of the situation and are working on a plan to make things better in the coming year. We appreciate that you chose to call Highland Crossing your home and hope that if any other issues arise, you bring them to our attention.
submitted by Kenneth O. - |Recommended: YesWell maintained and beautiful. — Very modern well designed apartments plus a friendly staff.
response from property -Thank you, Kenneth. All of us here at Highland strive to make all of our residents feel "at home" - thank you for noticing and taking the time to let us know.
submitted by Felagai M. - |Recommended: YesI think the property is very clean and well kept. — The grounds are very well kept and the apartments are clean
response from property -Thank you for the review - we are so happy that you chose to make Highland Crossing your home!
submitted by Michelle B. - |Recommended: YesApartments, club house and green space are very well maintained. Great price — Very Friendly staff, very nice apartments, parking spaces are very cramped
response from property -Thank you, Michelle! We are truly happy that you chose Highland Crossing to call home - we love having you here!
submitted by Michael B. - |Recommended: YesClean, busy newer apartment complex. — Well run great service staff clean well cared for grounds and a good location.
response from property -Property management can be challenging! Thank you so much for the positive comments, Michael. We work hard to provide the best possible service to our residents!
submitted by Kristine G. - |Recommended: YesFriendly and secure place to live — everyone is friendly and staff is professional and helpful. I'm glad I chose this place as my home.
response from property -You're right, Kristine - all of Highland Crossing staff are awesome! We are always eager to answer any questions you may have to ensure we exceed your expectations. Thank you for being a valued resident!
submitted by Melissa C. - |Recommended: YesApartment Review — The trash service will skip the Q apartments a lot, There is always trash in the grass and dog poop around us, the dog poop trash hardly gets dumped, The employees in the office are amazing and very helpful, maintenance is very professional and are always helpful as well. I would recommend my friend or family to live here and it’s great besides all the cons.
response from property -Thank you for the review, Melissa. We are working with the trash service to make sure that everyone has timely and adequate service at all times. As far as the dog waste goes, we are trying to stay on top of this as well. These two issues are definitely a work in progress - please bear with us! Once again, we are thankful that you took the time to leave a review and are happy that you chose Highland Crossing as your home. -Heather Pierce Community Manager
submitted by Maria M. - |Recommended: YesFriendly Staff, Quiet and Nice Neighbors — I moved in during August and have been here for a month. The staff have been friendly and helpful. The place is quiet, neighbors are nice and I have had a great experience so far
response from property -Thank you for the lovely review, Maria! We are so happy that you chose to make Highland Crossing your home, please let us know if there is anything that we can do to make your experience living here better. We appreciate you! -Heather Pierce Community Manager
submitted by Coralee B. - |Recommended: YesAlright — Sound is really noticeable.
response from property -Thank you for taking the time to leave a review - I hope that other than the noise being noticeable, you are enjoying living here at Highland. Please let us know if there is anything we can do for you.
submitted by Karrington B. - |Recommended: YesEasy living — This complex is 100x's better than one we were paying 200's more for Everyone is very friendly and welcoming. The office staff so far has been great to work with Have not had any problems with neighbors Parking is tight but that's something i'm willing to live with
response from property -Thank you, so much for the review - We are so happy that you chose to make Highland Crossing your home! Please let us know if there is anything we can do to make living here even better.
submitted by Jason R. - |Recommended: YesExcellent — Great place to live. Good people and a very nice property. Quiet and secure.
response from property -Thank you for the 5 star review, Jason! We hope to always provide the best service to our valued residents. If you ever need anything, please feel free to call or come by our office, we are here to help.
submitted by Kyle C. - |Recommended: YesLOVE LIVING HERE BUT SAVING SPOTS ARE AN ISSUE — I enjoy living here The office staff is very friendly and welcoming. I would recommend someone to live in Highland Crossings. There is a parking issue where residents will sit in a parking stop to wait for there other car to arrive home if a spot is empty which isn't right
response from property -I appreciate you taking the time to leave a review, Kyle. We appreciate that you recognize our friendly staff, and we thank you for your recommendation. We do understand that parking can be frustrating at times and it is definitely at the top of our list to improve in the near future - bear with us, please. No matter where you choose to live, there will always be room for improvement. Thankfully you chose to live at Highland where it is our goal to always find ways to improve. Thank you for giving us the opportunity to try and do better - we want you to love where you live.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Highland Crossing, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Highland Crossing, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose