|Recommended: YesOverall, a great place to live — The apartments are very nice and clean and the staff is very friendly and helpful I very rarely hear the neighbors through floors or walls, though I am on the top floor. The grounds are kept very clean and anytime we have had maintenance requests, they have been completed right away and have been done well I love it, and I love how intentional the staff is with knowing and being familiar and friendly with the residents of Highland Crossing. The only negatives I have experienced is the water pressure on the showers is a bit low for my preference, sometimes it is hard to find parking inside the gate and the uncovered parking spaces are very narrow , and if you live near the pool area the noise can be loud at night if people are swimming down there but that is somewhat to be expected . Also, the master bedroom gets hot in the summer, but that can be fixed by placing a fan facing in toward the bedroom to help circulate the cold air. Or by getting a smaller stand-alone AC unit. Over all, I absolutely recommend their apartments and have had a great time here thus far.
Hi Anastasia, Thank you for taking the time to write such a thoughtful review! The team and I really appreciate it. We are so glad that you have chosen to live at Highland Crossing! Aside from the above mentioned, (we are working on the parking) if there is anything that we can do to make your stay better, please do not hesitate to let us know!
|Recommended: YesThis is a great apartment complex. Super friendly staff, quick maintenance, and fairly quiet. Love that this is a safe gated complex, gym open 24hrs, and a locked place for package deliveries. I've never lived in an apartment until now and we just released for another year
Thank you so much from all of us at Highland Crossing, for taking the time to write such a nice and thoughtful review! The team is so appreciative for your support and kind words.
|Recommended: YesVery Very Nice — It is a Extremely nice place to live the units are large and very well kept and the staff is very nice and friendly. I have had no issues at all living here, so i completely recommend it.
Thank you for the review, Peyton! We appreciate your tenancy and you sharing your feedback!
|Recommended: YesThis is a friendly community, with a well kept facility. — The apartments are nice, the people are friendly. and parking isn't usually an issue.
Thank you for the 5 star review, Issac - we are so happy you chose Highland Crossing to call home!
|Recommended: YesNeeds better parking — I've only lived here for a month or two, but so far I am LOVING it The move in process was super easy and Samantha was really helpful. My only complaints so far are that people don't respect the amenity reservations I show up to my reserved spa pool time and there are either way more than 2 families in the pool at any given time, or someone is in the spa during my reserved time . Please either enforce this reservation rule or take it away And the parking is not the best.. spaces are cramped and there's not enough guest parking. I know the management keeps saying they're working on it.. but when Overall a quiet community, neighbors are respectful and friendly as well as the staff and worth the price
Hi Jasmine. Thank you for taking the time to let us know about the amenity reservation issue you are having. Please let the office know if you run into this again and we will do our best to rectify. We truly appreciate when residents let us know how we can do better. Thank you for taking the time to leave us a positive review!
|Recommended: YesLove it here — I have never lived in an apartment before here. I am thrilled with the experience so far. I love everything about this property. I love my unit. The maintenance people as well as the office staff are incredible. I don’t have a single complaint
Thank you, Stacy - We are so happy you are here!
|Recommended: YesSpacious apartment and great staff — The apartment I am in is spacious and I room with two other people The staff at the front desk are personable and professional. If there is a problem or question they get back pretty quickly to fix the problem or answer a question The Maintenance staff do a good job with the upkeep around the apartment and fix problems in a timely manner.
Wow - thank you for the accolades, Alethea! All of the staff here try our best to exceed expectations. If there is any way we can make your time here even better, please let us know. We appreciate that you chose Highland Crossing to call "home".
|Recommended: YesGreat community but the parking is stressful. — The apartments themselves are great, however you can hear neighbors above you too much and the parking is difficult if you have more than one vehicle per apartment.
Your frustrations are valid, Katelyn. Thank you for letting us know. We are currently trying to come up with a solution to better our parking structure, and hope that all residents will see and experience the improvement. As far as the noise issues are concerned, give the office a call and let us know more details and we will do our best to assist. Thank you so much for taking the time to leave a review!
|Recommended: YesPleasantly Surprised — I feel like the Fresh Prince of Bel-Air. Maintenance crew and staff are great. Open and friendly place to live. Neighbors are decently quiet and any issues that come up the management team handles it swiftly. I’m surprised at how great this place is.
Thank you for the amazing review, Chris! We are delighted that you chose Highland Crossing to call home, and we hope that you always feel like the Fresh Prince of Bel-air while living here. Please let us know if there is anything we can do to make your time spent with us even better.
|Recommended: YesClean and Quiet — We only officially moved in a couple weeks ago, but everything has been great. The office staff was very helpful as we planned our move from out-of-state. Our welcome bag even had fruit snacks and Play-Do for our kids nice touch . Our apartment was very clean, very spacious, and the area overall has been quiet. We are very happy with the choice we made
We are so happy to hear that you feel you made a great choice. All of the staff here at Highland Crossing strive to do our best and hope to make our residents feel more like family vs. just another resident of a large apartment community. We hope to exceed your expectations for the time you choose to be here - let us know how we can help!
|Recommended: YesNice people in a nice place, but a lil cramped. — Overall really nice place, Just could use some more parking for people who live there and im talking the uncovered spots, nothing special.
I know how frustrating not being able to find a parking spot can be, but please know that we are working diligently on improving our current parking structure, please bear with us. Thank you so much for taking the time to leave a review, and if you need anything at all don't hesitate to let us know. Thanks again, Dylan!
|Recommended: YesLove it — Great place. the layout is perfect, so much room and storage for everything Nice and quiet and the staff are the most friendly people ever They're so easy to work with I feel so safe living here
We love that you chose Highland as your home - Thank you for the wonderful review, Alexis!
|Recommended: YesGreat staff and Beautiful Apartment — The apartments are spacious and very modern. The staff is amazing and always helpful right away. We did wish they had better parking and a playground close by. Loved the monthly community events as well, such an extra special treat Overall a great place to stay
Property management can be challenging! Thank you so much for the positive comments. We work hard to provide the best possible service to our residents! We are sorry that the parking is frustrating, we are currently working on a plan to make it better.
|Recommended: YesI think the property is great. — It has only been a month but I have enjoyed it very much Maintenance is very attentive, and the property overall has been very nice
Thank you, Lauren! We appreciate the accolades and that you took the time to leave another review. We hope to continue to exceed your expectations. Please let us know if there is anything we can do for you.
|Recommended: YesAwesome staff — I love the staff here. Super helpful and such a peaceful community
Thank you, Arlen! it is our pleasure to be able to provide the best customer service to all of our resident's. Thank you for choosing to call Highland Crossing home.