Ratings & Reviews

Overall Rating

5
(183 reviews)
98.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Sidney - |Recommended: YesThe office staff and maintenance team impress me with their professionalism and customer service. They are always so warm, welcoming and extremely helpful when I am in need. Thank you, Highland Crossings for always delivering an unbeatable experience
response from property -Thanks for the awesome review! We're so glad to hear that our team at Highland Crossings has been warm, welcoming, and helpful. Your satisfaction is super important to us, and we're excited to keep giving you a great experience.
submitted by Olesia K. - |Recommended: YesI can recommend — Atmospheric, cozy, pleasant staff quickly responds to any requests. Bright and aesthetic on the territory and in the apartments.
response from property -Thank you for your feedback. We're delighted to hear that you find our community cozy and our team responsive. Your appreciation of the bright and aesthetic environment means a lot to us. We remain committed to ensuring your satisfaction and look forward to continuing to provide a wonderful living experience.
submitted by Rosemary J. - |Recommended: YesSo happy we moved in — We moved in just over a month ago, and I am so glad we chose to make this our home. After a very difficult experience with apartment living and management previously, we were honestly hesitant to move into another apartment. However, after meeting Alex and touring with Alyssa, we felt confident in our decision. Both of them were incredibly kind, attentive, and took their time addressing our questions and concerns. That initial experience truly set the tone. The apartments themselves are beautiful and very well maintained. You can tell the property is cared for with pride. I especially love the open kitchen layout and the high ceilings, it really makes the space feel bright and welcoming. One of the first things we noticed on our very first night was how quiet it is here. We sleep well, can sleep in when we want, and have never had any issues with noisy neighbors. What really stands out most, though, is the management and staff. Before we officially moved in, we had to park our U-Haul on the property for a few days. Alex noticed something wasn't right, checked on it, reviewed the cameras, and immediately made sure our belongings were protected. He then helped us move both the truck and my car into a gated area until move-in. That level of awareness and care meant a lot to us during an already stressful time. Shortly after moving in, I had to undergo surgery. The team remembered, asked how I was doing, and genuinely checked in every time my husband stopped by the office. When I came in myself for the first time afterward, they were so kind and caring, it truly made us feel seen and supported. We couldn't be happier here. The property is quiet, well-maintained, and the management team goes above and beyond. We're so grateful to call this place home.
response from property -Thanks for sharing your experience! We're so glad you chose to make our community your home and that you're enjoying it. It's awesome to hear that Alex and Alyssa made a great impression and that you love the apartment's design. We're thrilled that you find the place peaceful and appreciate our team's efforts to make you feel supported. Your happiness here means a lot to us, and we're grateful to have you as part of our community.
submitted by Clayton T. - |Recommended: YesU Du best — In the very beginning, the management team helped me through everything and made me feel very comfortable. This is an excellent place to live. I love my home and this is a great place. The maintenance staff is amazing. Anytime I call they take care of me immediately. I love it here Clayton Tikka
response from property -Thank you so much for sharing your wonderful experience at our community, Clayton! We're thrilled to hear that our team was able to assist you in feeling comfortable from the start. It's fantastic to know that you love your home and find our community to be an excellent place to live. Our maintenance staff takes great pride in providing prompt and efficient service, and we're delighted that they have been responsive to your needs. We're grateful to have you as part of our community and look forward to ensuring your continued happiness here.
submitted by Ryan D. - |Recommended: YesVery nice place to live — A bit pricy, but expecting in this day and age, and worth every penny.
response from property -Thank you, Ryan, for sharing your thoughts on our apartment community. We appreciate your understanding of the value we strive to provide. It's wonderful to hear that you find the investment worthwhile. Your satisfaction is our priority, and we're thrilled to have met your expectations. We look forward to continuing to enhance your living experience with us.
submitted by LaTasha M. - |Recommended: Yes10 10 — I would definitely recommend these apartments to anyone.
response from property -Thank you, LaTasha, for sharing your positive experience and recommending our apartment community. We are delighted to hear that you are happy with your living experience here. Your feedback is invaluable and motivates us to continue providing exceptional service and amenities. We look forward to your continued enjoyment of our community.
submitted by Austin G. - |Recommended: Yes10 10 will recommend — For my first ever apartment, Highland crossing is everything I needed and more
response from property -Thank you, Austin, for sharing your positive experience at Highland Crossing. We're thrilled to know that your first apartment is meeting all your expectations and more. It's our goal to create a community where residents feel comfortable and valued. We look forward to continuing to provide you with an exceptional living experience.
submitted by T. D. - |Recommended: YesI JUST RENEWED MY LEASE FOR THE 4TH TIME AND AT THE END OF IT I WILL HAVE BEEN HERE 5 YEARS. THE OFFICE STAFF HAS BEEN VERY GOOD AT UNDERSTANDING MY NEEDS AND I APPRECIATE THEM FOR ALL THEIR KINDNESS AND UNDERSTANDING. BUT I ALSO WANT TO THANK THE MAINTENANCE STAFF, THESE PEOPLE HAVE BEEN GREAT AND I HIGHLY RECOMMEND THEM. IF I STILL WAS WORKING FOR CHEVRON MAINTENANCE DEPT. AND THE CAME TO ME FOR A JOB, WITH WHAT I KNOW ABOUT THEM I DEFINITELY WOULD HIRE THEM, ALWAYS GOOD WORK
response from property -Thank you for sharing your wonderful experience and for choosing to renew your lease for the fourth time. We are thrilled to hear that our office team has been effective in understanding your needs and that their kindness has made a positive impact. Your commendation of our maintenance team is greatly appreciated, and it's fantastic to know they have consistently provided excellent service. Your recommendation means a lot to us, and we are grateful for your continued trust in our community. We look forward to many more years of serving you and ensuring your satisfaction.
submitted by Justin B. - |Recommended: YesN A — N A
response from property -Thank you for your four-star rating. We appreciate your feedback and are pleased to know that you had a positive experience at our apartment community. Your satisfaction is important to us, and we are committed to continually enhancing our residents' living experience. We look forward to serving you even better in the future.
submitted by Illia Z. - |Recommended: YesЯ доволен — Этих апартаменты очень красивые
response from property -We are delighted to hear that you appreciate the beauty of our apartments. Your kind words inspire us to continue providing a wonderful living experience for all our residents. If there is anything more we can do to enhance your stay, please do not hesitate to let us know. Thank you!
submitted by Leanna P. - |Recommended: YesNice — The staff is wonderful The grounds are lovely.
response from property -Thank you for your kind words, Leanna! We're thrilled to hear that you find our staff wonderful and our grounds lovely. We strive to create a welcoming environment for all our residents. Your positive feedback motivates us to continue providing top-notch service and maintaining our beautiful community.
submitted by Greg S. - |Recommended: YesGreg Strizich — A great place to live.
response from property -We are thrilled to hear that you are enjoying your living experience with us! Thank you, Greg, for sharing your positive feedback. Our team is dedicated to providing a great place for our residents to call home. If you need anything, feel free to reach out. Your satisfaction is our priority.
submitted by Nicholas S. - |Recommended: YesCould be a lot worse — Overall, the place is nice and the staff is great. Management is chill and responsive. Maintenance is on point. Amenities are nice. The only thing I really have an issue with is some of the construction items seem to be of lower quality. I have had my toilet plug twice so bad that I couldn't plunge it and I have had a leak under the sink. I would recommend.
response from property -We appreciate your positive feedback, Nicholas! It's great to hear that you find our staff friendly & responsive. We value your feedback on construction quality and are glad maintenance was able to get those items repaired for you. Thank you for recommending our community!
submitted by Thom D. - |Recommended: YesEXCELLENT MAINTEANCE — EXCELLENT MAINTEANCE ALWAYS THERE WHEN I HAVE NEEDED THEM, THANK YOU .
response from property -Thank you for your positive feedback! We're delighted to hear that our maintenance service has met your expectations. If you ever need assistance in the future, please feel free to reach out.
submitted by Shaiann S. - |Recommended: YesResident — great place to live, happy we made the move
response from property -We're delighted to hear that you're enjoying your time here! Thank you for choosing us as your home. If there's anything you need, don't hesitate to let us know.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Highland Crossing, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Highland Crossing, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose