Ratings & Reviews

Overall Rating

5
(106 reviews)
98.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Melissa P. - |Recommended: YesSo far so good — I've only been here since February and so far my only complaint is that there are only 20 parking spaces for guests on the entire property, which is not convenient for visitors. As with any apartment living you can hear through the walls and your above neighbors easily, but that is apartment living. I was hoping in an apartment that was gated and which looked this nice that they had put in a bit of extra money for a little more sound proofing, but its just your standard apartment living. Oh well. The appliances are quite nice, the grounds and staff are great, and I'm not sure if this is a Vancouver thing or not, but there is a garbage Concierge How delightful is that The hot tub closes at 9am and not just to children, but to adults which is a HUGE disappointment and I am hoping this will change this summer Standard is 10pm in most apartments at least. I can understand wanting to discourage noise etc. however there can be compromises...such as no children after 9pm and the hot tub closing after 10 or 11pm to allow adults time to unwind after a 13-16 hour day at work saving lives lol
submitted by Tazmin B. - |Recommended: YesLove it — quiet, calm, safe and overall a great place to live.
response from property -Thanks Tazmin for taking the time out to give positive feedback:) Thank you for being a valued resident!
submitted by Samuel C. - |Recommended: YesPerfect location and the staff is always there with a smile and willing to help — The staff is 5 star Anytime I needed an issue resolved, I have never been let down. The grounds are kept nice and clean and the neighbors are so nice. I can not think of anything to complain about even after a year of residency. As someone who has moved around for my career, this is the first place I could call home because it felt like home.
submitted by Christina S. - |Recommended: YesPleasant overall — It's a quiet and friendly place to live.
response from property -Thank you Christina for taking the time to leave a review! We appreciate the positive feedback :)
submitted by Alex K. - |Recommended: YesCould not recommend this place more. Clean, quiet, and comfortable. — We love living here, we've been here over 6 months and it's been a wonderful experience. Right off the bat, the parking isn't great, it isn't even good, but I've never been in an apartment complex that that a surplus of parking. If you have two cars and get home before 5, you're ok, anything after 6 and it's a struggle. Guests for dinner They will not have a great time. But this is expected, it does not take away from the excellence of the rest of the complex. It is always clean, the units are beautiful, and quality of the of the appliances is way up too par. Washer dryer in unit, ac heater, and specious rooms as well as a beautiful layout in general. Neighbors are great and the community is quiet and respectful, not incidents in the last 6 months. The staff in the office is excellent, all 3 of them, just a pleasure to deal with. I've never seen staff this kind, thoughtful, and engaged ever. They alone are worth moving here for. 5 stars for the price, easy.
response from property -Wow! Thank you Alex for the kind and thoughtful feedback of our community and staff! We also admit parking has been an issue and are currently working out an upcoming solution to possibly elevate the stress of those coming home after 5pm. We trust that the remainder of your residency maintains this 5 star rating, as we work hard each and every day to ensure that! :)
submitted by Edgar E. - |Recommended: YesOverall a very calm place to live in. — You have peace of mind at Highland Crossing. The staff is genuinely accommodating. They are dedicated to their residents. The grounds are always clean and neat. If something is wrong in your apartment maintainence will take care of it fast. All of their online stuff is so easy to use. Our Neigboors are very respectful to one another.
response from property -Thank you for leaving a review, Edgar. We appreciate you taking the time to do that:)
submitted by Oscar B. - |Recommended: YesGreat place to live. — This is my first month living here and its amazing. All of my family members love it here.
response from property -We know how difficult it can be to move and are happy to hear you are enjoying your time here at Highland Crossing! Thank you for taking the time to leave a review!
submitted by Daniel S. - |Recommended: NoNot Bad for the money — At night the the air smells like cow manure, the layout is good, but the build quality is horrible. there is a wall that starts at a 90 degree angle as it should and half way it it goes into a 45 degree angle. other then that no complaints, good price for a 2 bedroom.
submitted by Jamie S. - |Recommended: YesThe property is clean and the staff is courteous. — It is apartment living. The neighbors keep to themselves. You can hear some of them, but that is pretty normal, given the connecting walls.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations!
submitted by Jelayne S. - |Recommended: YesFriendly and professional — I really appreciate the friendly staff. I especially like that they remember our names when we walk in. It shows that they truely care. Besides the parking situation I have no complaints
submitted by Renata P. - |Recommended: YesHappy to be living here — It’s wonderful leaving here. The folks in the office are always so welcoming and kind to all that walk through the door. The apartment itself is great. We’ve made it a home for ourselves. The parking isn’t always the best but you can end up finding a spot just might be a little walk. Overall, I’d recommend the complex to a lot of people. It’s quiet, clean and cozy for families.
submitted by Juanita W. - |Recommended: YesClean — Nice and quiet
submitted by Jake S. - |Recommended: YesVery nice buildings, staff, landscaping. — Extremely peaceful but also feels very professional. The only issue is at some times parking is hard to come by. Never actually no parking, just not close to my apartment. But that was explained before moving in and if you're okay with a little walk, it's quite a good place to live.
submitted by Roman F. - |Recommended: YesVery nice — I have no complaints besides parking
submitted by Monteith W. - |Recommended: YesStaff — Its a great community to live in the staff is very friendly and helpful they always greet you with a smile.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Highland Crossing", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Highland Crossing", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose