Ratings & Reviews

Overall Rating

5
(142 reviews)
98.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Alina K. - |Recommended: YesIt’s a beautiful places. — It’s good place for live
response from property -Thank you, Alina! We are so happy that you chose to make Highland Crossing your home.
submitted by Candy M. - |Recommended: YesTHERE ARE MANY UNITS BUT WELL KEPT, WITH VALUE. — HIGHLANDCROSSINGS, HAS BEEN THE FIRST POSITIVE EXPERIENCE IN APARTMENTS I HAVE EVER HAD, I HAVE BEEN HERE CLOSE TO THREE MONTHS. WELL ORGANIZED AND CLEAN THANKS STAFF
response from property -Property management can be challenging! Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Debra R. - |Recommended: YesPleasant, very convenient location — nice complex, well maintained, convenient location, would recommend
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Michelle P. - |Recommended: YesLovely Property — I've only lived at Highland Crossing since April, but so far we love it. It's quiet, great vaulted ceilings, people are friendly and maintenance is right on top of things. Our refrigerator went out the first week we moved in and they had a replacement the next day
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Ashley R. - |Recommended: YesReview — friendly, helpful staff
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Scott B. - |Recommended: YesProperty great, Janelle arrogant, know it all, condescending, Samantha absent — yes so far. Apartments are not houses or homes just a temporary place to call home.
response from property -Thank you for leaving a review, Scott. We appreciate you taking the time to do that.
submitted by Amanda M. - |Recommended: YesNice place to live — Nice neighbors and good amenities with a friendly staff that answer any question you might have. It's a great place to live
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Tatyana K. - |Recommended: YesQuite nice clean new can't wait for open of pool and sauna — so far so good pretty place to live nice atmosphere so far no problems just sometimes a little too loud other then that a super great place to live I recommend
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Tamra S. - |Recommended: YesOverall good place to live — The construction of these apartments is almost laughable. I can hear my neighbors sneeze, pee, and run their vacuum and other appliances. Management is always friendly and helpful, I like the club house amenities, and I appreciate the modern look of the apartments. I feel safe coming home from work late, I see security come through and I rarely see people loitering outside the gates unless they're smoking. I like that the property is smoke free as well.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Dakota B. - |Recommended: YesOne Month Living Here — The properties themselves are very clean and updated. I'm not too crazy about the electric stove or the amount I can hear neighbors above me as well as outside. Overall, I am happy with the establishment and services other than maintenance which has yet to reply to a work order request issued about a month ago upon move in.
response from property -Property management can be challenging especially during these times! We would love to assist you in any way that we can. At the moment we have been unable to enter homes due to COVID-19 restrictions. Please contact our office for immediate assistance. Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Melinda L. - |Recommended: YesLove my apartment — I love the apartment it’s warm and inviting with plenty of storage space.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Rick S. - |Recommended: YesFriendly and professional staff. Clean property. — The parking availability is horrible. Overall, the property is great. Clean property and the staff is professional and very helpful.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Andrew G. - |Recommended: YesGreat place to live. — A great, private community with good amenities. Parking is scarce and walls are thin but other than that, a great place to live.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Vitalii O. - |Recommended: YesGood — I am happy
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Highland Crossing!
submitted by Jessica C. - |Recommended: YesFeedback — Lovely staff and gardening. Feel as though the apts were built slopply and with cheap material. Paint startrd chipping and walls cracking just being here after a mth. Doors arent even and some have boarders while others dont. Bad insulation. Can feel the cold air coming through the windows.
response from property -Thank you for the accolades Jessica! We would be more than happy to address some of your concerns regarding paint chipping and cracks in the walls. Please contact our office at (360) 543-8383 or place a work request through the resident portal and our maintenance team would love to help out in any way they can.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Highland Crossing, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Highland Crossing, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose